Mailpiece Design Support:  Customers with mailpiece design requests may contact the MDA Support Center by phone at 855-593-6093 or by email to

Please try our Automated Business Reply Mail (ABRM) online tool, which allows you to generate your own official Business Reply Mail® (BRM), Qualified Business Reply™ (QBRM), and Courtesy Reply Mail™ (CRM) artwork at your convenience and is enhanced to provide any size artwork customers may need. The ABRM tool is located at

Mailpiece Design Analyst Support Center Brochure
MDA Support Center Info Brochure.pdf
Adobe Acrobat document [142.4 KB]
Folded Self Mailers FAQ's
Folded Self Mailers FAQs.pdf
Adobe Acrobat document [25.2 KB]

Publication 25, Designing Letter and Reply Mail has been updated (July 2013) and is intended to provide guidance for anyone who designs letter-size mailpieces, but especially those who want to prepare automation-compatible designs. Printers, graphic artists, forms designers, envelope manufacturers, and computer programmers will find useful information from basic addressing to technical specifications.

PUB 25 July 2013.pdf
Adobe Acrobat document [1.5 MB]

The FREE Mailpiece Design Seminar that was held on-March 31st, 2014 10:30-12:30pm was a great success. You can view the PowerPoint Presentation by clicking on the file below.

Mailpiece Design Pricing in Mind 3-31-14[...]
Adobe Acrobat document [9.3 MB]

USPS DBCS (Delivery Barcode Sorter)

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