Postal Biz-Buzz Podcasts

The U.S. Postal Service America's Most Trusted Government Agency!

Art welcomes Maureen Marion, USPS Strategic Communications Manager, to discuss what makes the United States Postal Service "America's Most Trusted Government Agency"!

"Proof" Positive - 5th State Distillery Pivots from Spirits to Hand Sanitizer!

Host Art Gerckens talks with Bridget Schulten, owner of award winning 5th State Distillery about her company's successful pivot to hand sanitizer manufacturing during COVID 19.

Using the Power of Positive Psychology to Enhance the Customer Experience

Host Art Gerckens welcomes Wanda Santos-Haynes, USPS Manager, Consumer and Industry Contact and Positive Psychology expert. Wanda explains the principles of Positive Psychology and the value of fostering a growth mindset in the workplace to produce better customer outcomes.   

Getting Back to School / Safety on Campus During Corona Virus

Host Art Gerckens welcomes Gary MacNamara, Executive Director of Public Safety & Governmental Affairs, Co-Chair Sacred Heart University Corona Virus 
Management Team, and former Police Chief for the Town of Fairfield CT.  

Gary talks with Art about the vital role of communication, advanced preparation, and strong leadership in keeping returning students and faculty safe during the Corona Virus pandemic. 

Art and Lisa's Top 10 Postal Related Songs!

Host Art Gerckens brings Postal Biz-Buzz engineer and musician Lisa Landone out from behind the scenes to have some fun discussing their top ten postal related songs.
See if you can count how many times Lisa says "you know"!

April 24, 2020

The Value of Informed Delivery to Customers and Businesses

USPS expert Frank Polacco talks with Art about the value of Informed Delivery a free service that provides users with a daily email that contains 

images of mailpieces before they arrive to the mailbox!


Frank also talks about the value to business mailers who can utilize Informed Delivery to engage users through an integrated mail and digital marketing campaign that generates additional consumer impressions, interactions, and insights.

April 8, 2020

Inside College and University Mail Center Operations

Special guest Charles (Charlie) Apicella Manager, Mail, Distribution, Print, and Op Scan Services, University of Massachusetts-Amherst and Industry Co Chair of the Western Mass. PCC talks about the inner workings of college and university mail center operations, special provisions for handling university mail during COVID-19, and of course the value of Postal Customer Council (PCC) membership.

March 18, 2020

The Value of U.S. Mail in Political Elections

Host Art Gerckens welcomes special Guest Marc Garofalo Town Clerk, City of Derby and former City of Derby Mayor. Marc provides an inside view into the election process and 
discusses the valuable role of the U.S. Mail. 

February 29, 2020

Growing Business with Direct Mail and Every Door Direct Mail Marketing


Host Art Gerckens and special guest Bill Llewellyn, President Universal Printing and Mailing Services, discus the marketing power of Direct Mail and  Every Door Direct Mail

Bill explains the differences and advantages of each service and the importance of incorporating mail into your integrated marketing campaign.

February 8, 2020

Growing Business through the Power of Connections - Introduction to Postal Biz-Buzz Podcasts

Host Art Gerckens welcomes special guest Christie Christensen, U.S. Postal Service Marketing Manager CT Valley District. Art and Chris discuss how free membership to local Postal Customer Councils will connect you to  the right people and will keep you up to date on the latest mailing, shipping and marketing innovations to help you to save time, save money, and grow your business 

December 22, 2019

Areas Inspiring Mail

then scroll to Northeast Area...

Get Training, Learn To Grow.

What's Up Next

Please contact 
GHPCC@USPS.GOV for more information.

Yo Window Weather- The Current Weather is...


Print Print | Sitemap
© Connecticut Postal Customer Council