Welcome to CT Valley PCCs
Welcome to CT Valley PCCs

Business Customer Gateway: Overview and Tour

This presentation provides an overview of the Business Customer Gateway and a tour for new users.

February 01, 2018

And the Gold Award for Education Excellence goes to...

Accepting the Gold Award for Education Excellence were;

 

Bottom row Left to Right;

Janine Salvey, Owner, Corporate Mailing Services

Tom Sullivan, Postmaster New Haven CT & PCC Postal Co-Chair Greater New Haven PCC

Neal Salvey, Owner, Corporate Mailing Services

Christie Christensen, CT Valley District Marketing Manager

Dave Mastroianni, CT Valley District Manager

 

Top row, Left to Right;

Jakki Krage Strako, USPS Chief Marketing & Sales Officer

Jeff Williamson, USPS Chief Human Resources Officer

Joe Corbett, USPS Chief Financial Officer

Megan J. Brennan, USPS Postmaster General

Ron Stroman, USPS Deputy Postmaster General

Kristin Seaver, USPS Chief Information Officer

Tom Marshall, USPS Chief Counsel

The PCC Golf Tournament was a great success!!  Thanks to all the players, volunteers, people behind the scenes, Sponsors.

Click here to view the candids from the day.

To subscribe or unsubscribe to PCC Alerts, please send us your request at pcc@usps.gov

Change of address services (COA)

 COA requests made at Post Offices are available at no cost.

USPS wants customers to know they may be paying too much for change of address (COA) services at non-postal websites. USPS has no relationships with non-postal sites that offer change of address. Some sites charge as much as $40 to register new addresses. Others charge nominal fees upfront before tacking on hefty charges later.

 

Consumers often find the sites while searching for change of address information online. Some sites falsely claim to be affiliated with the Postal Service. USPS charges $1.05 identity verification fee to process COA requests submitted online.

 

Customers who used a non-postal site to submit a change of address request and request a refund should be referred to the business that operates the site

USPS GOING MOBILE

Since the launch of the Postal Service mobile application (app), more than 4.6 million people have downloaded the app in its iPhone, Android and BlackBerry configurations. No matter the device, customers can use the app to track packages, find Post Office locations, calculate shipping prices, look up ZIP Codes, schedule pickups, order supplies or request hold mail services.

 

The iPhone application, released in December 2009, has been downloaded by 3.6 million customers and is ranked the 11th most popular free business application in the Apple App Store. The Android application, released in March 2011, has been downloaded about 900,000 times.

 

Each platform application has recorded millions of visits. Customers using the iPhone version are visiting USPS online more than 1 million times each week. Go to https://www.usps.com/mobile/info.htm   to get started.


To subscribe or unsubscribe to PCC Alerts, please send us your request at pcc@usps.gov

PCC Insider Registration

NEW! Sign up today for the electronic newsletter, PCC Insider, created specifically for PCCs by USPS Headquarters, to receive current information about issues important to the mailing community.

 

PCC Insider Registration



Areas Inspiring Mail

https://postalpro.usps.com/industry-focus-groups

then scroll to Northeast Area...

Get Training, Learn To Grow. https://www.usps.com/business/get-training-learn-to-grow.htm

What's Up Next

Please contact 
GHPCC@USPS.GOV for more information.

Yo Window Weather- The Current Weather is...

    

Print Print | Sitemap
© Connecticut Postal Customer Council