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 USPS® Coronavirus Updates for Residential Customers 
 USPS® Coronavirus Updates for Business Customers

Monday, June 29, 2020


2020 National PCC Week/Day Update



Due to these unprecedented times, the National PCC Program Office, in conjunction with the PCC Advisory Committee, have made the decision to host a virtual National PCC Day instead of the traditional National PCC Week.  We came to this conclusion based on recent survey results where the PCC community overwhelmingly requested PCC Week be held on a specific day versus the traditional week long festivities. Many in the PCC community cited concerns about large group gatherings, company travel restrictions and challenges in obtaining event sponsorships.


In light of these concerns, a live PCC Day event will be held on Tuesday, September 22, 2020 at 2 p.m. ET. Please hold the date on your calendar.


National PCC Week is the premier annual PCC event featuring postal leadership sharing USPS strategic initiatives and the opportunity for PCCs to hold educational workshops and training sessions.  This year will be no different. Break-out workshop sessions will be offered on key topics facing the mailing and shipping industry.


In addition, we will recognize the 2020 PCC Leadership Award winners for their outstanding contributions.


National PCC Day will be a unique opportunity to showcase PCCs successes and share insightful and content-rich information and the Industry Engagement & Outreach team will assist with the facilitation of the event. Please stay tuned for more event details. 



Industry Engagement and Outreach, Marketing





Please visit us on the USPS PostalPro website.

Thank you for your support of the United States Postal Service.

-Industry Engagement & Outreach/USPS Marketing


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Board selects DeJoy for role
The Postal Service Board of Governors has selected Louis DeJoy to serve as the nation’s 75th Postmaster General, effective June 15.

A ‘strong and steady’ leader

DeJoy honors Brennan with award
June 15 at 8:01 a.m.

In his first act as Postmaster General, Louis DeJoy paid tribute to his predecessor.

DeJoy announced June 15 that he will honor Megan J. Brennan with the Benjamin Franklin Award, the Postal Service’s highest award.



Postmaster General Letter to Customers


Attached is a letter from the Postmaster General to mailing and shipping industry customers.


Please visit us on the USPS Industry Outreach website.

Thank you for your support of the United States Postal Service. 

Industry Engagement & Outreach/USPS Marketing


Please send questions regarding COVID-19 to with COVID-19 in the subject line

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PMG Industry COVID Letter Signed.pdf
Adobe Acrobat document [1.1 MB]

New prices

Changes to take effect Jan. 26

Jan. 23 at 9 a.m.


The changes that take effect Jan. 26 include adjustments to Mailing Services and Shipping Services product prices.

The Postal Service price changes that were announced last fall will take effect Jan. 26.

The changes include adjustments to Mailing Services and Shipping Services products.

Here are the current and new prices:

  • First-Class Mail letters (1 ounce): 55 cents (no change from current price)
  • First-Class Mail letters (additional ounces): 15 cents (no change)
  • First-Class Mail letters (metered 1 ounce): 50 cents (no change)
  • First-Class Mail outbound international letters (1 ounce): $1.15 (current), $1.20 (new)
  • First-Class Mail single-piece flats (1 ounce): $1 (no change)
  • First-Class Mail single-piece flats and presort flats (additional ounces): 15 cents (current), 20 cents (new)
  • First-Class Mail domestic postcard stamps: 35 cents (no change)
  • Priority Mail small flat-rate box: $7.90 (current), $8.30 (new)
  • Priority Mail medium flat-rate box: $14.35 (current), $15.05 (new)
  • Priority Mail large flat-rate box: $19.95 (current), $21.10 (new)
  • Priority Mail Army/Air Post Office and Fleet Post Office large flat-rate box: $18.45 (current), $19.60 (new)
  • Priority Mail regular flat-rate envelope: $7.35 (current), $7.75 (new)
  • Priority Mail legal flat-rate envelope: $7.65 (current), $8.05 (new)
  • Priority Mail padded flat-rate envelope: $8 (current), $8.40 (new)

Overall, Mailing Services product prices will rise by approximately 1.7 percent.

Shipping Services price increases vary by product. For example, Priority Mail Express prices will increase 3.5 percent, while Priority Mail prices will increase 4.1 percent, on average.

Mailing Services price increases are capped by the consumer price index. Shipping Services prices are adjusted according to market conditions.


2019 National PCC Awards Ceremony @ USPS HQ Shown here from left to right: Vivian Larosa, Allied Printing Service, Christie Christensen, Manager, Marketing CT Valley District, Megan Brennan, PMG / CEO, USPS, Susan Reese, ServicePress, Kevin Hogan O.I.C. Hartford, CT

2019 National PCC Awards Ceremony @ USPS HQ Shown here from left to right:

Jacqueline Krage Strako, Chief Customer & Marketing Officer & Executive Vice President, USPS HQ, Mike Lombardi-State of RI, Jeanne Jackson,Postmaster, Providence RI, Megan Brennan, PMG / CEO, USPS HQ, Ronald Stroman-Deputy PMG HQ


September 3, 2019


2020 National Postal Forum Call for Papers is now Open


The 2020 National Postal Forum (NPF) is taking the mailing and shipping industry on a journey and you’re invited. 


The NPF is inviting industry speakers who are interested in sharing their unique knowledge and experiences to submit workshop and session proposals for the 2020 NPF in Orlando, Florida, at the Orlando World Center Marriott, from April 26 – 29, 2020.

There will be six educational tracks. They are:

  1. Informed Visibility®: Real Time, Real Data  
  2. The Evolution of Delivery: From Mailbox to Mail "Inbox"
  3. Mail Operations: Fulfilling the Needs of Your Customers
  4. eCommerce: Steps to Shipping Success
  5. Pushing the Envelope: Why Mail Works
  6. Leadership and Professional Development 

If you have a workshop idea you would like NPF to consider, please log in to the new proposal submission system and complete the Workshop Presentation Form. The deadline to send in your Workshop Presentation Form online is Thursday, October 10th, 2019.  NPF and USPS personnel will evaluate all submissions and let you know by mid-December if your submission(s) have been selected for the 2020 conference.

If you have any comments regarding presentation submissions, please contact Maureen Goodson at

To submit a workshop proposal, you will need to create an account on the Call for Papers submission system. Once you have created an account, you can login on the same page in order to submit another presentation or make changes to an existing one. Please click the link below to create your account and then simply follow the directions to submit your 2020 proposal.

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Change of address services (COA)

 COA requests made at Post Offices are available at no cost.

USPS wants customers to know they may be paying too much for change of address (COA) services at non-postal websites. USPS has no relationships with non-postal sites that offer change of address. Some sites charge as much as $40 to register new addresses. Others charge nominal fees upfront before tacking on hefty charges later.


Consumers often find the sites while searching for change of address information online. Some sites falsely claim to be affiliated with the Postal Service. USPS charges $1.05 identity verification fee to process COA requests submitted online.


Customers who used a non-postal site to submit a change of address request and request a refund should be referred to the business that operates the site


Since the launch of the Postal Service mobile application (app), more than 4.6 million people have downloaded the app in its iPhone, Android and BlackBerry configurations. No matter the device, customers can use the app to track packages, find Post Office locations, calculate shipping prices, look up ZIP Codes, schedule pickups, order supplies or request hold mail services.


The iPhone application, released in December 2009, has been downloaded by 3.6 million customers and is ranked the 11th most popular free business application in the Apple App Store. The Android application, released in March 2011, has been downloaded about 900,000 times.


Each platform application has recorded millions of visits. Customers using the iPhone version are visiting USPS online more than 1 million times each week. Go to   to get started.

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PCC Insider Registration

NEW! Sign up today for the electronic newsletter, PCC Insider, created specifically for PCCs by USPS Headquarters, to receive current information about issues important to the mailing community.


PCC Insider Registration

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