Connecticut and Western Mass. Postal Customer Councils
Connecticut and Western Mass. Postal Customer Councils


Article from the CT Post Website:


Post offices now open three Sundays in December

Updated 9:17 pm, Sunday, December 7, 2014


DANBURY -- The U.S. Postal Service has added a third open Sunday this month in a move that could ease the crunch of holiday giving.

In November, the postal service announced that a number of area post offices would be open on Sunday and Dec. 14. Now Dec, 21 has been added to the list.

The branches will open at 1 p.m. and close at 5 p.m. on those days.

"It's all about customer service and convenience -- especially during our busiest time of the year," said David Mastroianni, who oversees postal operations in Connecticut, Massachusetts and Rhode Island.

On the three consecutive Sundays, all types of retail business -- including buying money orders, renting postal boxes and applying for passports -- can be conducted, in addition to mailing items, according to Christine Dugas, a U.S. Postal Service spokeswoman.

During the 2013 holiday season, the postal service said it delivered 434 million packages and 6.4 billion pieces of first-class mail nationwide. This year, post offices have projected a 12 percent growth in packages, amounting to 450 million to 470 million pieces.

Dugas said opening on three Sundays is another way to reduce lines during the week and get Christmas mail into the hands of its recipients.

"We will even be delivering priority express packages on Sundays and even Christmas Day," Dugas said. "So don't be surprised if you see a postal employee dressed as Santa coming to your house with a package on Christmas Day."

But she also advised any wary homeowners to ask for identification before opening the door.

In this area, the following post offices will be open on the three Sundays starting Dec. 7: Danbury, 23 Backus Avenue; Fairfield, 357 Commerce Drive; Greenwich, 29 Valley Drive; Milford, 300 Pepes Farm Road; Monroe, 270 Monroe Turnpike: Stratford, 411 Barnum Avenue Cutoff and Westport, 273 Post Road East.

Dugas said the Post Office is recommending the following mailing deadlines for an item to arrive by Christmas:

Dec. 10 -- Priority Mail Express International.

Dec. 15 -- Standard Post.

Dec. 17 -- Global Express Guaranteed.

Dec. 20 -- First-Class Mail/Priority Mail (domestic).

Dec. 23 -- Priority Mail Express (domestic).


Postmaster General retires and newly select Postmaster General announced


The United States Postal Service Board of Governors today announced the retirement of the Postmaster General Patrick Donahoe and the selection of Megan Brennan as 74th Postmaster General and CEO of the United States Postal Service.


Please see the attached news releases. ###


Please visit us on the USPS Industry Outreach website.

Thank you for your support of the United States Postal Service. 

--Consumer and Industry Affairs


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PMG RETIRES 2-2015.pdf
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Business Mail Training to be held locally in 2015:


Executive Mail Center Manager Certification

Mailpiece Design Professional Certification


The PCC will be offering these training sessions locally in 2015 (dates still to be determined).  If you are interested in getting more information, please contact ghpcc@pcc-ct-org. Please check the Upcoming Local Workshop Tab on the left column.


Get hands-on experience with business mail functions, mail management, and supervisory techniques in the Executive Mail Center Management Program. Or learn the tools you need for Mail Design Professional certification. inline secti



Join us for one of our upcoming Grow Your Business Days where we will offer an in-depth overview of our Every Door Direct Mail service as well as the benefits and features of Online Shipping at  To RSVP, please contact Frank Polacco, Business Development Specialist, or by calling (860) 524-6264.  

We look forward to seeing you there!

Change of address services


services. COA requests made at Post Offices are available at no cost. There’s a

USPS wants customers to know they may be paying too much for change of address (COA) services at non-postal websites.


Some sites charge as much as $40 to register new addresses. Others charge nominal fees upfront before tacking on hefty charges later.


Consumers often find the sites while searching for change of address information online. Some sites falsely claim to be affiliated with the Postal Service.


USPS has no relationships with non-postal sites that offer change of address $1.05 identity verification fee to process COA requests submitted online.


Customers who used a non-postal site to submit a change of address request and request a refund should be referred to the business that operates the site


Since the launch of the Postal Service mobile application (app), more than 4.6 million people have downloaded the app in its iPhone, Android and BlackBerry configurations. No matter the device, customers can use the app to track packages, find Post Office locations, calculate shipping prices, look up ZIP Codes, schedule pickups, order supplies or request hold mail services.

The iPhone application, released in December 2009, has been downloaded by 3.6 million customers and is ranked the 11th most popular free business application in the Apple App Store. The Android application, released in March 2011, has been downloaded about 900,000 times.

Each platform application has recorded millions of visits. Customers using the iPhone version are visiting USPS online more than 1 million times each week. Go to   to get started.

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