Welcome to CT Valley PCCs
Welcome to CT Valley PCCs

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This newsletter is a vehicle to help employees understand the value and better communicate events to customers who may be interested in attending.

PCC May 2017 Newsletter.pdf
Adobe Acrobat document [1.5 MB]

Congratulations OSM Worldwide for being honored by the Smithsonian National Postal Museum

We are fortunate to have OSM Account Representative Kim Frieders on the FCCPCC Executive Board! Congratulations Kim!


Here is the official press release



Gerckens Gets FCCPCC Gold 


Sacred Heart University's (SHU) Art Gerckens, manager of the  SHU Mail Center, is the 2016 PCC Industry Person of the Year Gold Winner for the Fairfield County CT Postal Customer Council (FCCPCC). In addition to serving as the Industry Co-Chair
of the FCCPCC Executive Board, he was recently appointed to a three-year term on
the National PCC advisory Board. 
Art is also
a member of the National Association of
College & University Mail Services (NACUMS); the Association of College & University Mail Services (ACUMS); and t
he Mail Systems Management Association (MSMA). Congratulations, Art!


Collaborating PCCs

Earn Recognition

from National PCC


Recently, the Western Massachusetts PCC in conjunction with the PCCs of Central Massachusetts, Greater Boston, New Hampshire, Providence, and Southeastern Massachusetts won the Partnership of the Year Award for 2016. The recognition stemmed from the group’s collaboration at last year’s National PCC Day in the Northeast region.  PCC members in attendance at the awards ceremony, which was held in Washington, D.C., were Phil Fortin (Western Mass.) and Betsy Shortell (Greater Boston).

Bigger and Better: Larger mailboxes now available


A customer retrieves mail and packages from a new mailbox.


Customers can now purchase bigger mailboxes that accommodate larger packages delivered by USPS.The curbside boxes are available from online retailers. The usps.com mailbox page has ordering information. The bigger boxes are part of the Postal Service’s efforts to grow its package delivery business amid changes to the mail mix.USPS also wants to reduce failed delivery attempts that occur when letter and rural carriers are unable to deliver packages because they won’t fit in customers’ boxes.


“These next generation mailboxes allow our carriers to accommodate more mail and larger packages, which improves the overall customer experience,” said Delivery Operations VP Kevin McAdams. Manufacturers introduced the boxes this month after USPS approved new standards last year. The standards apply only to curbside boxes, not mailboxes made for door delivery service.


The Postal Service approved the standards after testing boxes that are 7 inches high, 13 inches wide and 16 inches deep. Customers who participated in the tests applauded the bigger boxes. “The postal carrier can put everything in there,” customer Janice Schnepp said last year. “I don’t have to worry about prescription medications or other mail order items being left on the front door.”


David Mastroianni, Jr., USPS District Manager, CT Valley, Presents Sacred Heart's Usami and Gerckens with Appreciation Award

Sabaru Usami (left) has supported the PCCs by allowing Art Gerckens (center) the time and resources to attend meetings and events both locally and in other states.  Mr. Usami has hosted the PCCs annual spring seminar at Sacred Heart University for the past 13 years. He also allows Art to donate/provide printing services for PCC events, and he covered the costs for food at the last two spring events so that the FCCPCC was able to keep the proceeds from those events. Sacred Heart has many times paid for Art's air travel and per diem so that he could attend the National Postal Forum and other PCC events at headquarters.

WMA PCC Video in Print 2016 .pdf
Adobe Acrobat document [93.6 KB]

   Fairfield County PCC Ceremony Marks Issue of Newman commemorative stamp

David Mastroianni, district manager- Connecticut Valley, USPS; Nell Newman; Karen Harney, Mailing Requirements, USPS; Clea Newman Soderlund, who serves on the board of directors of the Newman’s Foundation; and Kevin Hogan, Westport Postmaster

If you thought Westport’s favorite son, the late actor and philanthropist Paul Newman, was just another celebrity think again. Along with Academy Award nominations and movie box office success, Newman also managed to raise more than $450 million for charity through his legacy foundation.

In recognition of Newman’s cultural and philanthropic contributions, the U.S. Postal Service on Wednesday honored Newman with a commemorative stamp, which was formally unveiled at the new Newman’s Own headquarters.

“Giving to others was his life’s work and for that the U.S. Postal Service has honored him,” said Kevin Hogan, Westport’s postmaster.

More than 150 people crowded into the Morningside Drive headquarters to see the official unveiling and to get a companion, limited-edition pictorial postmark designed by Westport artist Miggs Burroughs. That postmark will be available at the downtown post office for the next 60 days.

“He was a great man who saw the need and wanted to provide,” said David Mastroianni, district manager Connecticut Valley, United States Postal Service.

A proclamation was read from Gov. Dannel Malloy declaring Oct. 14 Paul Newman Day in the state of Connecticut. Likewise, First Selectman Jim Marpe read a similar proclamation designating the same day for local recognition.

“It’s almost impossible to describe in terms of how proud we are,” Marpe said of Newman.

“We as Westporters are so proud and so thrilled by the commitment of the Newman organization,” 


To subscribe or unsubscribe to PCC Alerts, please send us your request at pcc@usps.gov


Join us for one of our upcoming Grow Your Business Days where we will offer an in-depth overview of our Every Door Direct Mail service as well as the benefits and features of Online Shipping at USPS.com.  To RSVP, please contact Rebekah Chamberlain, Business Development Specialist, rebekah.m.chamberlain@usps.gov or by calling (860) 524-6422.  

We look forward to seeing you there!

Change of address services (COA)

 COA requests made at Post Offices are available at no cost.

USPS wants customers to know they may be paying too much for change of address (COA) services at non-postal websites. USPS has no relationships with non-postal sites that offer change of address. Some sites charge as much as $40 to register new addresses. Others charge nominal fees upfront before tacking on hefty charges later.


Consumers often find the sites while searching for change of address information online. Some sites falsely claim to be affiliated with the Postal Service. USPS charges $1.05 identity verification fee to process COA requests submitted online.


Customers who used a non-postal site to submit a change of address request and request a refund should be referred to the business that operates the site


Since the launch of the Postal Service mobile application (app), more than 4.6 million people have downloaded the app in its iPhone, Android and BlackBerry configurations. No matter the device, customers can use the app to track packages, find Post Office locations, calculate shipping prices, look up ZIP Codes, schedule pickups, order supplies or request hold mail services.


The iPhone application, released in December 2009, has been downloaded by 3.6 million customers and is ranked the 11th most popular free business application in the Apple App Store. The Android application, released in March 2011, has been downloaded about 900,000 times.


Each platform application has recorded millions of visits. Customers using the iPhone version are visiting USPS online more than 1 million times each week. Go to https://www.usps.com/mobile/info.htm   to get started.

To subscribe or unsubscribe to PCC Alerts, please send us your request at pcc@usps.gov

PCC Insider Registration

NEW! Sign up today for the electronic newsletter, PCC Insider, created specifically for PCCs by USPS Headquarters, to receive current information about issues important to the mailing community.


PCC Insider Registration

Northeast Area Focus Meeting info & Presentations-


Get Training, Learn To Grow. https://www.usps.com/business/get-training-learn-to-grow.htm

What's Up Next

Please contact 
GHPCC@USPS.GOV for more information.

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