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Postmaster General Letter to Customers


Attached is a letter from the Postmaster General to mailing and shipping industry customers.


Please visit us on the USPS Industry Outreach website.

Thank you for your support of the United States Postal Service. 

Industry Engagement & Outreach/USPS Marketing


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PMG Industry COVID Letter Signed.pdf
Adobe Acrobat document [1.1 MB]

New prices

Changes to take effect Jan. 26

Jan. 23 at 9 a.m.


The changes that take effect Jan. 26 include adjustments to Mailing Services and Shipping Services product prices.

The Postal Service price changes that were announced last fall will take effect Jan. 26.

The changes include adjustments to Mailing Services and Shipping Services products.

Here are the current and new prices:

  • First-Class Mail letters (1 ounce): 55 cents (no change from current price)
  • First-Class Mail letters (additional ounces): 15 cents (no change)
  • First-Class Mail letters (metered 1 ounce): 50 cents (no change)
  • First-Class Mail outbound international letters (1 ounce): $1.15 (current), $1.20 (new)
  • First-Class Mail single-piece flats (1 ounce): $1 (no change)
  • First-Class Mail single-piece flats and presort flats (additional ounces): 15 cents (current), 20 cents (new)
  • First-Class Mail domestic postcard stamps: 35 cents (no change)
  • Priority Mail small flat-rate box: $7.90 (current), $8.30 (new)
  • Priority Mail medium flat-rate box: $14.35 (current), $15.05 (new)
  • Priority Mail large flat-rate box: $19.95 (current), $21.10 (new)
  • Priority Mail Army/Air Post Office and Fleet Post Office large flat-rate box: $18.45 (current), $19.60 (new)
  • Priority Mail regular flat-rate envelope: $7.35 (current), $7.75 (new)
  • Priority Mail legal flat-rate envelope: $7.65 (current), $8.05 (new)
  • Priority Mail padded flat-rate envelope: $8 (current), $8.40 (new)

Overall, Mailing Services product prices will rise by approximately 1.7 percent.

Shipping Services price increases vary by product. For example, Priority Mail Express prices will increase 3.5 percent, while Priority Mail prices will increase 4.1 percent, on average.

Mailing Services price increases are capped by the consumer price index. Shipping Services prices are adjusted according to market conditions.


Congratulations to the Superbowl Champs: The Kansas City Chiefs 

2019 National PCC Awards Ceremony @ USPS HQ Shown here from left to right: Vivian Larosa, Allied Printing Service, Christie Christensen, Manager, Marketing CT Valley District, Megan Brennan, PMG / CEO, USPS, Susan Reese, ServicePress, Kevin Hogan O.I.C. Hartford, CT

2019 National PCC Awards Ceremony @ USPS HQ Shown here from left to right:

Jacqueline Krage Strako, Chief Customer & Marketing Officer & Executive Vice President, USPS HQ, Mike Lombardi-State of RI, Jeanne Jackson,Postmaster, Providence RI, Megan Brennan, PMG / CEO, USPS HQ, Ronald Stroman-Deputy PMG HQ


September 3, 2019


2020 National Postal Forum Call for Papers is now Open


The 2020 National Postal Forum (NPF) is taking the mailing and shipping industry on a journey and you’re invited. 


The NPF is inviting industry speakers who are interested in sharing their unique knowledge and experiences to submit workshop and session proposals for the 2020 NPF in Orlando, Florida, at the Orlando World Center Marriott, from April 26 – 29, 2020.

There will be six educational tracks. They are:

  1. Informed Visibility®: Real Time, Real Data  
  2. The Evolution of Delivery: From Mailbox to Mail "Inbox"
  3. Mail Operations: Fulfilling the Needs of Your Customers
  4. eCommerce: Steps to Shipping Success
  5. Pushing the Envelope: Why Mail Works
  6. Leadership and Professional Development 

If you have a workshop idea you would like NPF to consider, please log in to the new proposal submission system and complete the Workshop Presentation Form. The deadline to send in your Workshop Presentation Form online is Thursday, October 10th, 2019.  NPF and USPS personnel will evaluate all submissions and let you know by mid-December if your submission(s) have been selected for the 2020 conference.

If you have any comments regarding presentation submissions, please contact Maureen Goodson at

To submit a workshop proposal, you will need to create an account on the Call for Papers submission system. Once you have created an account, you can login on the same page in order to submit another presentation or make changes to an existing one. Please click the link below to create your account and then simply follow the directions to submit your 2020 proposal.

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Change of address services (COA)

 COA requests made at Post Offices are available at no cost.

USPS wants customers to know they may be paying too much for change of address (COA) services at non-postal websites. USPS has no relationships with non-postal sites that offer change of address. Some sites charge as much as $40 to register new addresses. Others charge nominal fees upfront before tacking on hefty charges later.


Consumers often find the sites while searching for change of address information online. Some sites falsely claim to be affiliated with the Postal Service. USPS charges $1.05 identity verification fee to process COA requests submitted online.


Customers who used a non-postal site to submit a change of address request and request a refund should be referred to the business that operates the site


Since the launch of the Postal Service mobile application (app), more than 4.6 million people have downloaded the app in its iPhone, Android and BlackBerry configurations. No matter the device, customers can use the app to track packages, find Post Office locations, calculate shipping prices, look up ZIP Codes, schedule pickups, order supplies or request hold mail services.


The iPhone application, released in December 2009, has been downloaded by 3.6 million customers and is ranked the 11th most popular free business application in the Apple App Store. The Android application, released in March 2011, has been downloaded about 900,000 times.


Each platform application has recorded millions of visits. Customers using the iPhone version are visiting USPS online more than 1 million times each week. Go to   to get started.

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