Welcome to CT Valley PCCs
Welcome to CT Valley PCCs

2019 National PCC Awards Ceremony @ USPS HQ Shown here from left to right: Vivian Larosa, Allied Printing Service, Christie Christensen, Manager, Marketing CT Valley District, Megan Brennan, PMG / CEO, USPS, Susan Reese, ServicePress, Kevin Hogan O.I.C. Hartford, CT

2019 National PCC Awards Ceremony @ USPS HQ Shown here from left to right:

Jacqueline Krage Strako, Chief Customer & Marketing Officer & Executive Vice President, USPS HQ, Mike Lombardi-State of RI, Jeanne Jackson,Postmaster, Providence RI, Megan Brennan, PMG / CEO, USPS HQ, Ronald Stroman-Deputy PMG HQ


September 3, 2019


2020 National Postal Forum Call for Papers is now Open


The 2020 National Postal Forum (NPF) is taking the mailing and shipping industry on a journey and you’re invited. 


The NPF is inviting industry speakers who are interested in sharing their unique knowledge and experiences to submit workshop and session proposals for the 2020 NPF in Orlando, Florida, at the Orlando World Center Marriott, from April 26 – 29, 2020.

There will be six educational tracks. They are:

  1. Informed Visibility®: Real Time, Real Data  
  2. The Evolution of Delivery: From Mailbox to Mail "Inbox"
  3. Mail Operations: Fulfilling the Needs of Your Customers
  4. eCommerce: Steps to Shipping Success
  5. Pushing the Envelope: Why Mail Works
  6. Leadership and Professional Development 

If you have a workshop idea you would like NPF to consider, please log in to the new proposal submission system and complete the Workshop Presentation Form. The deadline to send in your Workshop Presentation Form online is Thursday, October 10th, 2019.  NPF and USPS personnel will evaluate all submissions and let you know by mid-December if your submission(s) have been selected for the 2020 conference.

If you have any comments regarding presentation submissions, please contact Maureen Goodson at mgoodson@npf.org.

To submit a workshop proposal, you will need to create an account on the Call for Papers submission system. Once you have created an account, you can login on the same page in order to submit another presentation or make changes to an existing one. Please click the link below to create your account and then simply follow the directions to submit your 2020 proposal.

To subscribe or unsubscribe to PCC Alerts, please send us your request at pcc@usps.gov

Change of address services (COA)

 COA requests made at Post Offices are available at no cost.

USPS wants customers to know they may be paying too much for change of address (COA) services at non-postal websites. USPS has no relationships with non-postal sites that offer change of address. Some sites charge as much as $40 to register new addresses. Others charge nominal fees upfront before tacking on hefty charges later.


Consumers often find the sites while searching for change of address information online. Some sites falsely claim to be affiliated with the Postal Service. USPS charges $1.05 identity verification fee to process COA requests submitted online.


Customers who used a non-postal site to submit a change of address request and request a refund should be referred to the business that operates the site


Since the launch of the Postal Service mobile application (app), more than 4.6 million people have downloaded the app in its iPhone, Android and BlackBerry configurations. No matter the device, customers can use the app to track packages, find Post Office locations, calculate shipping prices, look up ZIP Codes, schedule pickups, order supplies or request hold mail services.


The iPhone application, released in December 2009, has been downloaded by 3.6 million customers and is ranked the 11th most popular free business application in the Apple App Store. The Android application, released in March 2011, has been downloaded about 900,000 times.


Each platform application has recorded millions of visits. Customers using the iPhone version are visiting USPS online more than 1 million times each week. Go to https://www.usps.com/mobile/info.htm   to get started.

To subscribe or unsubscribe to PCC Alerts, please send us your request at pcc@usps.gov

PCC Insider Registration

NEW! Sign up today for the electronic newsletter, PCC Insider, created specifically for PCCs by USPS Headquarters, to receive current information about issues important to the mailing community.


PCC Insider Registration

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Please contact 
GHPCC@USPS.GOV for more information.

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