Connecticut and Western Mass Postal Customer Councils Connecticut and Western Mass Postal Customer Councils  


Join us for one of our upcoming Grow Your Business Days where we will offer an in-depth overview of our Every Door Direct Mail service as well as the benefits and features of Online Shipping at  To RSVP, please contact Frank Polacco, Business Development Specialist, or by calling (860) 524-6264.  

We look forward to seeing you there!


Change of address update


Effective May 31, the Postal Service will no longer accept change of address orders from customers who call 1-800-ASK-USPS. The Call Center change of address functionality will be retired.

Customers may continue to submit their change of address orders by visiting and accessing the “Change of Address” link found in the Manage Your Mail section, or by using PS Form 3575, found in the Mover’s Guide available in Post Offices.

Call Center agents will continue to service customer inquiries for existing change of address orders on file. Customers who want to modify their existing change of address requests also may call the center.

Last year, more than 38 million customers moved and changed their address with the Postal Service.

USPS Offers UCONN National Championship Memorabilia

Hartford, CT – To celebrate UCONN's double victory with men and women's teams at the National Collegiate Athletic Association (NCAA) Basketball Championships, the U.S. Postal Service's Connecticut Valley District is accepting orders for limited-edition collectible commemorative envelopes (cachet) at $6 each and double-matted artwork — suitable for framing — at $15 each. Ordering details:
Cachets $6 each for the Women's Cachet Envelope and The Men's Cachet Envelope.

Double Matted Artwork $15; Women's or Men's
Supplies are limited so order quickly with the attached form.

The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations.

Click the pdf file below to view the Cachets.

UCONN Cachet Order Form
Adobe Acrobat document [285.5 KB]

New Mailing Standards for Domestic Mailing Services Products 

Today the final rule New Mailing Standards for Domestic Mailing Services Products Federal Register Notice for the January 2014 price change was published. It is on the Federal Register site and on Postal Explorer® under the Federal Register Notices link on the left-hand side. 

This final rule contains revisions to the Domestic Mail Manual (DMM®) to accompany the price adjustments filed with the PRC on September 26, including new pricing eligibility for retail and commercial nonpresorted First-Class Mail® letters, several mail classification changes, and some condensing of current standards for Periodicals publications. 

The effective date is January 26, 2014.  New Standards to Enhance Package Visibility

Today the final rule New Standards to Enhance Package Visibility was posted. It is on the Federal Register site and on Postal Explorer® under the Federal Register Notices link on the left-hand side. 

Mailing standards currently require an Intelligent Mail® package barcode (IMpb) on all commercial parcels, except Standard Mail® parcels, claiming presort or destination-entry prices and all parcels of any class including tracking, and all mailpieces of any shape requesting extra services. We are now implementing new standards requiring an IMpb on all remaining commercial parcels, and requiring the transmission of supporting electronic documentation, including piece-level address or ZIP+4® Code information, to the USPS®. 

Included in these new requirements is a per-piece price adjustment of 20 cents for mailpieces that do not comply with the IMpb standards. This price adjustment will become effective for Shipping Services (Competitive) products on January 26, 2014. 

In addition, we intend to apply the noncompliance price adjustment to Mailing Services (Market Dominant) mailpieces at a future date, after filing with, and receiving approval from, the PRC.


Since the launch of the Postal Service mobile application (app), more than 4.6 million people have downloaded the app in its iPhone, Android and BlackBerry configurations. No matter the device, customers can use the app to track packages, find Post Office locations, calculate shipping prices, look up ZIP Codes, schedule pickups, order supplies or request hold mail services.

The iPhone application, released in December 2009, has been downloaded by 3.6 million customers and is ranked the 11th most popular free business application in the Apple App Store. The Android application, released in March 2011, has been downloaded about 900,000 times.

Each platform application has recorded millions of visits. Customers using the iPhone version are visiting USPS online more than 1 million times each week. Go to   to get started.

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