Connecticut and Western Mass. Postal Customer Councils Connecticut and Western Mass. Postal Customer Councils

Business Mail Training to be held locally in 2015

 

The PCC will be offering these training sessions locally in 2015 (dates still to be determined).  If you are interested in getting more information, please contact ghpcc-ct-org.

 

    https://www.usps.com/business/get-business-mail-training.htm

 

Get hands-on experience with business mail functions, mail management, and supervisory techniques in the Executive Mail Center Management Program. Or learn the tools you need for Mail Design Professional certification.

Both USPS employees and business customers nationwide can benefit from these courses, offered through the National Center for Employee Development (NCED) Business Mail Academy.

Executive Mail Center Management Program

Program Overview

The Executive Mail Center Management (EMCM) program is a comprehensive training program designed for individuals who wish to develop Mail Center Management skills.

The EMCM program provides training specifically designed for mailing industry professionals. The program teaches skills needed to…

  • Manage more effectively
  • Improve mail center safety and security
  • Boost productivity
  • Cut costs

Training is offered at the National Center for Employee Development (NCED) located in Norman, Oklahoma. The EMCM course can be delivered in your city through sponsorship by your PCC®. For more details about what is covered in the program go to our Curriculum page.

 

FREE BUSINESS DEVELOPMENT SEMINARS!

Join us for one of our upcoming Grow Your Business Days where we will offer an in-depth overview of our Every Door Direct Mail service as well as the benefits and features of Online Shipping at USPS.com.  To RSVP, please contact Frank Polacco, Business Development Specialist, frank.j.polacco@usps.gov or by calling (860) 524-6264.  

We look forward to seeing you there!

 

Change of address update

 

Effective May 31, the Postal Service will no longer accept change of address orders from customers who call 1-800-ASK-USPS. The Call Center change of address functionality will be retired.

Customers may continue to submit their change of address orders by visiting usps.com and accessing the “Change of Address” link found in the Manage Your Mail section, or by using PS Form 3575, found in the Mover’s Guide available in Post Offices.

Call Center agents will continue to service customer inquiries for existing change of address orders on file. Customers who want to modify their existing change of address requests also may call the center.

Last year, more than 38 million customers moved and changed their address with the Postal Service.

USPS GOING MOBILE

Since the launch of the Postal Service mobile application (app), more than 4.6 million people have downloaded the app in its iPhone, Android and BlackBerry configurations. No matter the device, customers can use the app to track packages, find Post Office locations, calculate shipping prices, look up ZIP Codes, schedule pickups, order supplies or request hold mail services.

The iPhone application, released in December 2009, has been downloaded by 3.6 million customers and is ranked the 11th most popular free business application in the Apple App Store. The Android application, released in March 2011, has been downloaded about 900,000 times.

Each platform application has recorded millions of visits. Customers using the iPhone version are visiting USPS online more than 1 million times each week. Go to https://www.usps.com/mobile/info.htm   to get started.

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Northeast Area Focus Meeting info & Presentations- https://ribbs.usps.gov/index.cfm?page=periodicalsfocus

Where to Find Us:

Connecticut Postal Customer Council
http://www.pcc-ct.org/

Get Training, Learn To Grow. https://www.usps.com/business/get-training-learn-to-grow.htm

What's Up Next

Please contact 
GHPCC@pcc-ct.org for more information.

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